Frequently Asked Questions
We get lots of queries about our wedding cakes, listed here are some of the most frequently asked questions, if you need any further info please don't hesitate to call or email us.
Are the cake designs on your website the only designs available?
You can choose any wedding cake designs from the website just as they are, or we can tweak colours and details to personalise them for you and your wedding day. Likewise, we can take elements from any wedding cake designs you like that you've seen elsewhere on the web or in magazines. However please bear in mind that as this is an art, no two cakes can be replicated identically to a photo you have seen, and whilst we can draw inspiration and style ideas from photos your wedding cake design will be unique to you, rather than a replication of another designers work.
How far in advance do we need to order our wedding cake?
We offer a very personalised and bespoke wedding cake service. For this reason, the amount of wedding cake orders we take on is limited to ensure our quality remains consistently high for each one of our wedding cakes. During peak wedding season we get booked up very quickly, so it's best to try to book as soon as you start to plan your wedding. Some couples book us out a year or more in advance to secure their wedding cake in our diary.
Do our cake tiers all have to be the same flavour?
You can have any flavour on any wedding cake tier. Choose from our most popular flavours - Chocolate Fudge cake, Classic vanilla, Zesty Lemon cake or traditional Dark Rich Fruit cake or even one of each. We also have a huge range of alternative flavours, take a look at the flavours page.
Do you offer consultations?
Currently, our consultations are now being held via video call or phone - whichever you prefer. What's more - our guidance is not limited to consultations. We can advise and guide you through your wedding cake decisions any time right the way through the process - from initial enquiry to your big day.
Can we taste samples?
Should you require them, a tasting sample box can be posted to you for you to taste in the comfort of your home. The box will include a choice of four classic flavours and it can be ordered here.
Can my cake be delivered?
Our free wedding cake delivery service is available for wedding cakes within a 10-mile radius of Swanley, which covers Sevenoaks, Orpington, Gravesend, Dartford, Bromley, and Bexley. We can also deliver outside this area up to 50 miles of Swanley which covers areas such as Surrey, Maidstone, South Essex (Grays, Rainham, Dagenham, Romford, Brentwood), Medway Towns (Gillingham, Chatham, Rochester) and South London. To set up your cake in central London or if we are required to travel through Central London to reach your venue, the charge is £80, this is to cover Congestion and parking and a taxi to the venue for me and the wedding cake (if necessary). If you want to find out more please let us know the postcode for delivery and we can advise on charges. Further details on delivery can be found here
We want to dress our cake with real flowers, will you supply these?
We are happy to liaise with your florist to organise your wedding cake flowers to coordinate with your other wedding flowers. Please be aware, however, that fresh flowers may contain pesticides, insects, dirt, or other contaminants. We are happy to arrange flowers on your cake for no extra charge, should you require them.
How long before our wedding is the cake prepared?
Fruitcakes are baked in advance to improve the flavour but all our sponge cakes are baked the week of your wedding.
Can you make cakes without nuts or do you do gluten-free or vegan cakes?
We can make your wedding cake free from gluten and/or without nuts, although we do use nuts and wheat flour on the premises so cannot guarantee that anything is entirely nut or gluten-free. Please notify any nut-allergic guests of this risk. We also do vegan cakes in vanilla and chocolate, and other flavours may be available as vegan too.
If our date changes due to covid what happens?
We will always try to accommodate your new date without any problems or any extra charges. If for any reason we do not have availability for your new date we will refund your deposit in full. If you cancel with no postponed date, our normal cancellation policy will apply.
How do we secure you for our wedding date?
Your date can be secured in our diary by paying a deposit of 50% of the final quoted price, with the remaining 50% due no later than 2 weeks before the wedding date.
Should you wish to secure your date with us before a consultation then a deposit of £50 is required to save the date (for 6 months), this is non-refundable but will be deducted from your final price should you go ahead with the wedding cake booking. You can place this deposit here
Are the cake designs on your website the only designs available?
You can choose any wedding cake designs from the website just as they are, or we can tweak colours and details to personalise them for you and your wedding day. Likewise, we can take elements from any wedding cake designs you like that you've seen elsewhere on the web or in magazines. However please bear in mind that as this is an art, no two cakes can be replicated identically to a photo you have seen, and whilst we can draw inspiration and style ideas from photos your wedding cake design will be unique to you, rather than a replication of another designers work.
How far in advance do we need to order our wedding cake?
We offer a very personalised and bespoke wedding cake service. For this reason, the amount of wedding cake orders we take on is limited to ensure our quality remains consistently high for each one of our wedding cakes. During peak wedding season we get booked up very quickly, so it's best to try to book as soon as you start to plan your wedding. Some couples book us out a year or more in advance to secure their wedding cake in our diary.
Do our cake tiers all have to be the same flavour?
You can have any flavour on any wedding cake tier. Choose from our most popular flavours - Chocolate Fudge cake, Classic vanilla, Zesty Lemon cake or traditional Dark Rich Fruit cake or even one of each. We also have a huge range of alternative flavours, take a look at the flavours page.
Do you offer consultations?
Currently, our consultations are now being held via video call or phone - whichever you prefer. What's more - our guidance is not limited to consultations. We can advise and guide you through your wedding cake decisions any time right the way through the process - from initial enquiry to your big day.
Can we taste samples?
Should you require them, a tasting sample box can be posted to you for you to taste in the comfort of your home. The box will include a choice of four classic flavours and it can be ordered here.
Can my cake be delivered?
Our free wedding cake delivery service is available for wedding cakes within a 10-mile radius of Swanley, which covers Sevenoaks, Orpington, Gravesend, Dartford, Bromley, and Bexley. We can also deliver outside this area up to 50 miles of Swanley which covers areas such as Surrey, Maidstone, South Essex (Grays, Rainham, Dagenham, Romford, Brentwood), Medway Towns (Gillingham, Chatham, Rochester) and South London. To set up your cake in central London or if we are required to travel through Central London to reach your venue, the charge is £80, this is to cover Congestion and parking and a taxi to the venue for me and the wedding cake (if necessary). If you want to find out more please let us know the postcode for delivery and we can advise on charges. Further details on delivery can be found here
We want to dress our cake with real flowers, will you supply these?
We are happy to liaise with your florist to organise your wedding cake flowers to coordinate with your other wedding flowers. Please be aware, however, that fresh flowers may contain pesticides, insects, dirt, or other contaminants. We are happy to arrange flowers on your cake for no extra charge, should you require them.
How long before our wedding is the cake prepared?
Fruitcakes are baked in advance to improve the flavour but all our sponge cakes are baked the week of your wedding.
Can you make cakes without nuts or do you do gluten-free or vegan cakes?
We can make your wedding cake free from gluten and/or without nuts, although we do use nuts and wheat flour on the premises so cannot guarantee that anything is entirely nut or gluten-free. Please notify any nut-allergic guests of this risk. We also do vegan cakes in vanilla and chocolate, and other flavours may be available as vegan too.
If our date changes due to covid what happens?
We will always try to accommodate your new date without any problems or any extra charges. If for any reason we do not have availability for your new date we will refund your deposit in full. If you cancel with no postponed date, our normal cancellation policy will apply.
How do we secure you for our wedding date?
Your date can be secured in our diary by paying a deposit of 50% of the final quoted price, with the remaining 50% due no later than 2 weeks before the wedding date.
Should you wish to secure your date with us before a consultation then a deposit of £50 is required to save the date (for 6 months), this is non-refundable but will be deducted from your final price should you go ahead with the wedding cake booking. You can place this deposit here